Growing Businesses in the Age of Platforms

March 05, 2018

March 05, 2018

Read The Full Prompt

One consequence of the digital transformation is that platforms are becoming increasingly prevalent in today’s economy.

Assignment

For this module please pick ONE company/organization and discuss how it creates and captures value in platform markets:

Issues you may want to address (feel free to consider other related issues not listed below):

  • How to scale up platform businesses?
  • How do various factors such as local/global network effects and multi-homing affect competitive dynamics in platform markets?
  • When can an entrant take over market leadership when competing with an incumbent in a platform market?
  • How can product/service-centric firms grow into platform-centric firms?
  • How do firms cooperate and compete with powerful platforms when they serve as complementors and partners of these platforms?

Create an approximately 500-750 word post to make your contribution on digit.hbs.org by 6pm on March 5. Please create appropriate tags for your post. Please also respond to and comment on three other posts per module. Feel free to use graphics, data, videos and links to other sites to corroborate your points.

Note: Since our third module is on crowd-based business models (business models that leverage collective intelligence from a large number of users), please do not pick crowd-based companies such as Kickstarter and Threadless for this OK blog post.

Responses (83)

ZocDoc: Finding a doctor when you need one!
Saurav Patyal
Posted on March 5, 2018 at 12:45 am
Patients wait an average of 24 days to schedule an appointment with a doctor in U.S. cities.  This is a 30% jump from 2014 and has been driven by doctor shortages, aging baby boomers, and greater insurance penetration (thanks to [...]
Spotify | Should Investors Join The Band?
Juan
Posted on February 26, 2018 at 12:10 am
As the Swedish music service prepares to list its shares on the NYSE in the next few months, investors wonder about the sustainability of its business model: will the world’s largest streaming company stand up to quarterly pressures and convince [...]
The “Harvard” of Dating Apps: The League
Brittany W
Posted on March 3, 2018 at 3:19 pm
Is The League doing enough to sustain its global network? Does The League truly want us to find love? Or instead does it hope that we continue swiping left so that we stay on the platform and continue to grow [...]
Can OpenTable survive, or is it losing popularity?
RPARK
Posted on at 5:02 pm
OpenTable owns no restaurants and instead, plays as the middle player between restaurants and customers in various cities around the U.S. and other countries. Today, OpenTable seats more than 23 million diners every month in 43,000 restaurants around the world. [...]
Grab Billion Dollar Opportunity in Southeast Asia
Taka
Posted on February 25, 2018 at 11:37 pm
Grab, a major ride-hailing company in Southeast Asia, will be able to capture untapped payment market in the region? How will the ride-hailing platform help Grab building the payment platform?
Opendoor – a new platform marketplace for home buying in the US
E. Haviland
Posted on February 25, 2018 at 2:50 pm
Overtime, different organisations and individuals have tried to create new marketplaces and platforms to deal with the many inefficiencies, frictions, high transaction costs and suboptimal outcomes that occur within the housing market each time that a home is bought or [...]
Twitch: the ESPN of Esports
Hans Latta
Posted on March 2, 2018 at 9:47 pm
Twitch - a live streaming platform for video games - has gained viewership that rivals CNN and MSNBC. With the help of its parent (Amazon), Twitch has a good chance of becoming the ESPN of Esports.
Drone Racing League
@Jesse
Posted on at 12:35 pm
Drone Racing League pilots put on their VR helmets and enter a first person view of custom built drones that can fly at over 80 mph through stunning courses.
Netflix: the rise of a new online streaming platform universe
Iryna
Posted on March 4, 2018 at 4:09 pm
Description: Netflix was the first media company to capture a new consumer generation, "cord-nevers" and "cord-cutters", via a robust online streaming platform, where it connects content providers and content consumers, building value for the whole ecosystem.
Lending Club: Platform Success but P2P failure?
LT
Posted on March 3, 2018 at 2:37 pm
Lending club founder was able to build a robust lending platform against significant headwinds, but it's unclear if the resulting product matches the initial vision of a "peer to peer' marketplace.
Just the Ticket: The Evolution of SeatGeek
PD
Posted on March 5, 2018 at 3:24 pm
SeatGeek has evolved from an aggregation platform to a platform that competes directly with large incumbents like StubHub and Ticketmaster for the business of re-sellers and original ticket rights holders.
India’s Agricultural Platform: Mandis
Shiv
Posted on at 4:33 pm
Agriculture accounts for 25% of India’s GDP, with over 150 million farmers across the country. These farmers currently use mandis or marketplaces to sell their produce through agents to wholesalers. With over 28,000 mandis across the country, famers can travel [...]
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