Driving Digital Transformation

April 30, 2018

Read The Full Prompt

For this final blog post, please pick one company that you are familiar with (e.g., a company you worked at). First, describe the current challenges and opportunities the company is facing due to digital transformation. Then recommend changes the company needs to make to address these challenges or take advantages of these opportunities. In your post, please consider any organizational changes the company needs to make, and potential internal resistance when implementing your recommendation (and strategies to overcome such resistance).

Create an approximately 1,000-1,500 word post to make your contribution on digit.hbs.org by 6pm on April 30. Please create appropriate tags for your post. Please also respond to and comment on three other posts by May 1. Feel free to use graphics, data, videos, and links to other sites to corroborate your points.

Responses (59)

Emirates NBD, an almost perfect digital transformation
Lama
Posted on April 30, 2018 at 11:53 am
An increase in mobile penetration rate and connectivity speed in the emerging markets and the Middle East specifically has opened the road for disruption in several industries. Big players long advantaged not only by years of experience but also by [...]
New York City’s Digital Future
PH
PH
Posted on April 30, 2018 at 10:01 am
As better consumers apps and online experiences increase expectations for all service providers, how can an organization as complex as the US's largest city government respond?
Nielsen: Big Data or Bust
MHS
Posted on April 29, 2018 at 5:39 pm
Nielsen has been a market leader in the big data an analytics space for decades. Will their enormous scale and historic dominance become a threat in the digital age?
Upgrading the (Smart)House of Mouse for the Digital Age
HBS2018
HBS2018
Posted on April 30, 2018 at 3:44 pm
Disney has dominated the entertainment industry for decades but now struggles as the internet allows for new video services to disintermediate historical channels and directly form relationships with viewers. To succeed in this new arena, Disney will need to aggressive [...]
Deloitte X : How to Reinvent Consulting
AyhanSebin
Last modified on April 29, 2018 at 10:38 pm
I have spent 4 years at Deloitte Consulting both as a consultant who had to transform my work and as a manager who took a leading role in Deloitte’s transformation in EMEA region. Deloitte has been facing significant challenges and [...]
Li & Fung Must “Innovate or Die”
HC
Posted on April 29, 2018 at 10:58 am
At 112 years old, and with its market capitalization down 80% from its 2011 peak, Li & Fung must “innovate or die” as a Financial Times article put it bluntly. During the 1980s-90s, Li & Fung used acquisition rollups to [...]
ClassPass: doomed to be the next Blockbuster?
Rachel
Posted on April 30, 2018 at 11:32 am
When the disruptor becomes the disruptee: with the rapid rise of at-home streaming services like Peloton, will ClassPass be able to pivot and survive or will it go the route of Blockbuster post-Netflix?
C&S Wholesale Grocers: Autonomous Vehicles… For Your Apples?
Shiv
Posted on April 29, 2018 at 11:44 pm
The grocery conglomerate CnS Wholesale Grocers may have earned the HBS case spotlight with its human capital management strategies, but its latest innovation does not involve humans at all. In fact, it features 28-inch-wide autonomous robots.
Investment Banks of the Future
M
Posted on April 29, 2018 at 3:42 pm
The availability of capital, high costs of being a public company, and decreases in technology costs have led to disruption in the investment banking industry
Massachusetts General Hospital: Digitizing Patient Care
EIO
Last modified on April 30, 2018 at 3:05 pm
Hospitals face some of the most daunting digital challenges: an unprecedented growth in unstructured data, the need to standardize IT platforms, and increases in sophisticated cyber threats. On top of that, hospitals are also facing pressure to deliver digital care.[1] [...]
Hitting the Target in Retail
JY
Last modified on April 30, 2018 at 5:59 pm
Currently Target’s digital sales only account for 5% of total sales, but through management’s strong investments in digital transformation, Target is on a promising path.